MuthaberonReceipts and verifying them
When a receipt is issued, what it contains, how to download and share it, and how anyone can check it is genuine.
When it is issued
A receipt is issued automatically as soon as the payment gateway confirms the donation. Before that you see "The receipt is not issued yet". Open it from the donation status page with View receipt. As a guest who entered an email you receive it by email; signed in to the app, you get a notification and it stays in My donation history. On the website, once signed in, you find all your receipts in My account → Donations and receipts with View receipt and Download PDF, even for donations made on another device.
What it contains
Receipt number, date, amount, project, payment method, gateway reference, status, and a QR code to verify it.
Download and share
Download PDF, or Share on WhatsApp or by email. The shared text carries the verification link, not your details.
Verifying
Scan the QR code or open the verification link. The Verify a receipt page shows "Valid receipt" with only minimal details to protect the donor's privacy. If you see "Receipt not found", check the code exactly as printed.
If the donation is refunded
The receipt stays as issued, marked "Refunded" with the refund date, and the verification page shows "Valid receipt for a refunded donation".
Last updated: 10 October 2026